Southdown offers a variety of ways that clients can get involved across the organisation. For information on these opportunities, we have produced a 'Ladder of Involvement' and a 'Menu of Involvement'.
Menu of Involvement.pdf
Ladder of Involvement.pdf
There is also information about opportunities to be involved in specific areas of Southdown.
Client Involvement opportunities across Southdown.pdf
If you'd like to chat through any of these opportunities or would like further information on how to get involved in Southdown, please contact us using the details at the bottom of this page. Southdown's Client Involvement team
Southdown's Client Involvement Advisor, Suzanne Barwell, works across all our services and divisions to develop client involvement opportunities.
Working alongside Suzanne are our Client Involvement Champions, members of staff working across our services who are passionate about developing client involvement opportunities. Our Champions meet regularly to share learning and good practice about client involvement.
Client Involvement Development Team
Our Client Involvement Development (CID) Team are at the very heart of delivering and developing client involvement across Southdown. The team is made up of clients of our services or former clients who have used our services within the past 12 months.
We are currently recruiting for clients and former clients to join the team. This opportunity is ideal for clients who:
want to get more involved with, and give back to, Southdown
are passionate about clients' needs
can meet and travel regularly (expenses will be paid)
feel at ease in group environments
If you are interested in being involved, please contact us using the details below. We would particularly like to hear from clients who are from BME or underrepresented communities. Frequently Asked Questions
Q. I want to get involved but I’m not sure how?
Please get in touch with us using the contact details below. We'd love to hear from you and can talk through any questions you have.
Q. Can I still get involved if I get anxious and need special requirements?
We appreciate that people might feel anxious in group environments, as such, it may be possible for your support worker to attend opportunities with you. Alternatively, we could put in place measures that would make you feel more comfortable. Please make us aware of your situation so we can help you to get involved. We also recognise that clients might have special requirements that we need to be aware of. Again, please let our Client Involvement Advisor know of any barriers that might prevent you from attending meetings that you would like to come to.
Q. What is the difference between client involvement, peer support and volunteering?
Client involvement means involving people that use services; in the planning, delivery and development of those services. A client’s perspective is invaluable as they can share their experience of support and help an organisation adapt its practices to their needs. Peer support is when individuals who share the same lived experience support each other with their knowledge and skills. Volunteering is when someone gives up their time, without payment, to help an organisation in a variety of ways, and that is mutually beneficial for both parties.
Q. What does the term ‘co-production’ mean?
Co-production is where clients and staff work in partnership with an equal say and influence over decisions made about that service. Southdown encourages the use of co-production in the design and delivery of our services.