Steve Hickman-Brown

Director of Operations for Community Support Services

Steve joined Southdown in September 2019, having previously worked in a variety of senior management, consultation and project management roles. He brings to the team, a wide-ranging set of skills and experience from both public and voluntary sector organisations including the NHS, prisons, housing associations, local authorities and charities.

Steve initially trained and worked as an Exhibition Designer. After volunteering in the HIV and Sexual Health charitable sector in the 90’s and taking on more responsibility in the office and training new volunteers, helpline operators and buddies, he actively then pursued a career in the NHS working in Health Education including a four year NHS secondment to the prison service working with Young Offenders. This led onto a variety of roles in the housing sector, where Steve has been both commissioner and provider of supported and community-based services.

Steve has worked in both Mental Health and Learning Disability services as well as older people, younger people, human trafficking, domestic violence, ex-offenders and extra care services. Steve has also sat on a number of boards and committees including sexual health, youth offending, rape crisis and CAB services.

As Director of Southdown's Community Support Services, Steve will be striving to ensure that services are genuinely responsive to the needs of the individuals concerned and that the staff delivering those services are motivated, committed and supported to enable those clients to achieve their own and best potential.

He says, "Not only do I judge the quality of a service on whether I consider it to be good enough for my mum, dad or my son, but to achieve this, I try to live and work by the words of Maya Angelou when doing so, 'People may forget what you have said, but they will never forget how you made them feel', which is essential when dealing with vulnerable or isolated individuals."