West Sussex Services

West Sussex housing support client
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Coronavirus (COVID-19) Statement

A message to our clients:

During these uncertain times we would like to reassure you that we are still operating and are here to support you.

“During these unprecedented and rapidly changing times, the health and wellbeing of our staff, clients and wider local communities, is at the very forefront of our plans to respond to the coronavirus public health major incident.” - Neil Blanchard, Chief Executive - Southdown

We will be adhering to the social distancing advice set out by the government. This means that we will be offering telephone support rather than face-to-face support until further notice.

If you are a current client of this service, your worker will be in regular contact with you by telephone.

In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact Roisin Murphy by emailing roisin.murphy@southdown.org

Please visit the NHS website for the latest advice on what to do if you think you might be infected or at risk, and how you can prevent the spread of coronavirus.

Click here to read the latest message from Southdown’s Chief Executive.

We would like to wish you and your family well and we will update this page when our telephone support model changes.

Information for referrers:

At this stage of the Covid-19 pandemic, we are still taking referrals and processing these in the usual way.

All our staff are equipped to work remotely and those who are available to work, will continue to provide support. The majority of support will be delivered via telephone, email, messaging and other electronic means.

All face-to-face meetings, both external and internal have been cancelled, in line with government guidance, but all working staff are contactable via email and phone as per usual.

This is an evolving situation and we will adapt to emerging need as this develops, and keep you updated on our service offer and operation.

If you have any queries, please feel free to get in touch with Roisin Murphy to discuss by emailing roisin.murphy@southdown.org

Homelessness Prevention Partnership

Our West Sussex Homelessness Prevention Partnership in conjunction with the districts and boroughs, provides a range of support to help prevent people becoming homeless. We acknowledge that housing is a wider determinant of health and by resolving these issues we can help reduce harm and improve the health and well-being of our client group.
We provide pre-tenancy, supported accommodation and specialist targeted services to develop the skills and confidence to enable people to sustain their tenancies, avoid homelessness and achieve independence.
We work with a range of vulnerable people with high support needs including young care leavers, where there is a statutory duty to provide support and also to those people who need support to access, or maintain their tenancy, after a stay on acute wards.

How the service works:

We employ a team to work with individuals in a psychologically informed way to promote resilience and confidence. This includes engagement over their tenancy agreement responsibilities, claiming welfare benefits, household budgeting and supporting them to engage and create supportive networks in their local community. Through coaching we can equip them, even in a short period of time, to move on and resettle.


The Partnership doesn’t accept direct referrals from individuals. All referrals are allocation by the local authority housing teams.

Service Location: 

Contact Details

Roisin Murphy
Job Title: 
Operations Manager for the West Sussex Homelessness Prevention Partnership
(Currently email only)