West Sussex Services
Coronavirus (COVID-19) Statement
A message to our clients:
During these uncertain times we would like to reassure you that we are still operating and are here to support you.
“During these unprecedented and rapidly changing times, the health and wellbeing of our staff, clients and wider local communities, is at the very forefront of our plans to respond to the coronavirus public health major incident.” - Neil Blanchard, Chief Executive - Southdown
We will be adhering to the social distancing advice set out by the government. This means that we will be offering telephone support rather than face-to-face support until further notice.
If you are a current client of this service, your worker will be in touch with you by telephone in the next few days.
In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact Roisin Murphy by calling 07384 467870 or emailing firstname.lastname@example.org
Please visit the NHS website for the latest advice on what to do if you think you might be infected or at risk, and how you can prevent the spread of coronavirus.
Click here to read the latest message from Southdown’s Chief Executive.
We would like to wish you and your family well and we will update this page when our telephone support model changes.
Information for referrers:
At this stage of the Covid-19 pandemic, we are still taking referrals and processing these in the usual way.
All our staff are equipped to work remotely and those who are available to work, will continue to provide support. The majority of support will be delivered via telephone, email, messaging and other electronic means.
Where face-to-face support is absolutely essential, in agreement with managers, staff will endeavour to provide this, whilst following stringent social distancing and infection control measures.
All face-to-face meetings, both external and internal have been cancelled, in line with government guidance, but all working staff are contactable via email and phone as per usual.
This is an evolving situation and we will adapt to emerging need as this develops, and keep you updated on our service offer and operation.
If you have any queries, please feel free to get in touch with Roisin Murphy to discuss by calling 07384 467870 or emailing email@example.com