Southdown Road learning disability service scores 'Good' CQC rating

Our Southdown Road Registered Care Home learning disability service has received a ‘Good’ rating overall and an ‘Outstanding’ rating for its responsiveness by care regulator, the Care Quality Commission.

The service, which provides personal care for seven adults with complex support needs and is in Seaford, received the top ratings following a routine and unannounced inspection in June.

Described by the CQC as having ‘an exceptional understanding of people’s individual needs’ and ‘a strong person-centred culture’, the service also received good ratings for the other four inspection areas; safe, effective, caring and well-led.

The CQC summarised the service as follows: “People were supported to achieve individual goals and lived their lives engaged in activities that were meaningful to them and that they enjoyed both within their home and the local community. People’s relatives and health professional described how staff had gone above and beyond what was expected to care for people.”  

Sharon Clare, our Operations Director for Care and Support, says, “We’re delighted to receive such positive ratings from the CQC, which are testament to the skilled and caring staff team at the service. I am immensely proud of our team at Southdown Road, as well as all of my colleagues across our learning disability services, who do a fantastic job supporting some of the most vulnerable people living in our communities.”

“In the wake of the Panorama expose of the appalling, abusive behaviour towards patients at an in-patient service in County Durham, it’s really  important that good practice is promoted so people have a balanced view of the care sector. Promoting great work undertaken by dedicated and caring staff not only gives people reassurance that there is good support available but it can also support recruitment into the sector, which is particularly vital with increasing numbers of people needing support to do daily tasks and live independently.”

All of our learning disability services are registered with the Care Quality Commission and adhere to the Restraint Reduction Network’s training standards.  Through the investment and development of community-based care and accommodation in Sussex, Southdown is committed to supporting the government programme, Transforming Care, to end all inappropriate placements in hospital for people with learning disabilities or autism.

We’re currently recruiting for people to join our learning disability services’ team. For more information visit our jobs page and follow @SouthdownJobs on Facebook, Twitter and Instagram.