West Sussex Money Management Service closes after 5 years of providing invaluable support


After five years of providing invaluable money management support for families in West Sussex, the service unfortunately closed at the end of March due to Council funding cuts.

The service provided short-term, face to face support for families all over county, from Chichester to East Grinstead, to help them address financial difficulties and debts, particularly those affecting the security of their home. Support empowered families to become more confident dealing with their finances and to become in control of their finances by the end of support.

In the past year alone, the service:

  • Supported 224 clients
  • Reduced vulnerable families’ debt by £787,939 (average reduction per client of £3,533) 

The team, led by service manager Matt Moore (pictured second from far right with the Money Management team back in 2018) have all since dispersed with some no longer working at Southdown and some working in other roles in our West Sussex and East Sussex homelessness prevention services.

Upon hearing of the closure of the service, a Family Support Keyworker from the Integrated Prevention and Earliest Help Service (IPEH) in Arun, replied, “You have all been such a support to work with and will be sorely missed by not just us at IPEH but by all the families you have supported.”

Roisin Murphy, Contract Manager for our West Sussex homelessness prevention services, says,

“The closure of the service is no reflection on the quality of the support provided by the team. Feedback across the board, from families and local providers we work with, has always been overwhelmingly positive. And, the team has achieved some incredible outcomes over the years for the vulnerable families they’ve worked with, securing thousands of pounds for them from a variety of sources including unclaimed and backdated welfare benefits, debt reduction, advance deposits for accommodation, refunded bank charges, charitable funding and grants.
"It has been a very challenging year for the whole of the West Sussex homelessness prevention team as the service has been remodelled due to funding cuts. Throughout the ups and downs though, I’ve been immensely proud of the way the whole team has supported one another, and continue to do so as we navigate the current Coronavirus pandemic.”