Pale green pattered background with text that reads Staying Well Hastings (StLeonards). Also has the Southdown logo.
Service Type: Mental Health and Employment Support
Service Location: East Sussex

Staying Well Hastings

About the service

Staying Well Space is an out-of-hours mental health crisis prevention service, provided at Southdown’s Hastings (St Leonards-On-Sea) Wellbeing Centre.

The service supports people aged 16 or over who feel they aren’t able to cope or are headed towards a crisis point.

Open 7 days a week, 365 days a year, the service provides psychosocial support and crisis prevention planning. We support people to build a crisis plan and increase resilience and coping skills to support their own recovery.

Staying Well is provided by Southdown, in partnership with the Sussex Partnership NHS Foundation Trust.

What support is available?

If you need urgent mental health support, outside of normal working hours, Staying Well is here for you, providing help and advice in a relaxed, friendly and safe environment. We primarily offer face-to-face support but if you are unable to physically attend the building we can provide phone or video call support as an alternative.

Our team of Recovery Advisors are on-hand to provide non-judgmental support tailored to your needs; whether that’s simply listening or providing more in-depth support.

Am I eligible?

The service is free and available to adults people aged 16 or over with urgent mental health support needs living across East Sussex.

How do I access support?

Please note, the Hastings service is not a walk-in service and requires a referral first.

You can contact the service directly to self-refer for support if you feel you aren’t able to cope or feel you are headed towards a crisis point. To make an online referral for yourself or on behalf of an individual, please click here.

An Easy Read version of our referral form is also available to download from the ‘Downloads’ section at the bottom of this page.

Urgent referrals to the service can be made by calling 0800 0236475 during the opening times listed below.

Please note that the Hastings service will be open most days in December with the exception of the following due to staff availability: full service closure on Saturday 2nd, Sunday 17th, Wednesday 20th, Friday 22nd, Sunday 24th, Monday 25th, Tuesday 26th, and Sunday 31st.

Finding us and getting in touch

We are open:

  • Weekdays – 4pm to 10.30pm
  • Weekends – 3pm to 10.30pm

Telephone (Freephone): 0800 023 6475, choose option #2
Address: St Leonards-On-Sea Wellbeing Centre, Carisbrooke House, Stockleigh Road, Hastings, TN38 0JP

Inclusivity for all

We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and person-centred approach, by listening to your experience and providing meaningful support, information and advice according to your needs.