
Southdown’s latest Tenant Satisfaction Measures (TSM) report highlights continued improvements
This year’s results highlight real progress in key areas including repairs, safety, communication, and complaints handling. They also provide insight into where we still have more to do. Tenant voice continues to guide our work and shape better services. We’re pleased to share the results of our 2024/25 Tenant Satisfaction Measures (TSM) report. We thank […]