About us

All Southdown tenants have a dedicated Housing Officer who oversee each tenancy and provide support as needed. Housing Officers ensure that rent is paid, that tenants’ concerns are responded to and that the conditions of each tenancy are adhered to.

Our Property Services team oversee all aspects of property maintenance and development. This includes day-to-day and emergency repairs, refurbishments and property safety checks.

Our Central Housing team oversee delivery of our tenant involvement and tenant support services including the Tenancy Sustainment Service and financial inclusion advice.  The team also oversee our Housing team’s systems, which support the smooth delivery of our services to our tenants.

Our Director of Housing & Assets leads on development of new opportunities to provide affordable supported housing for people, as well as overseeing the Housing team as a whole.

Central team

  • Jim Aspdin, Director of Housing and Assets

Housing Management team

  • Jayne Atkins – Manager, Housing Services
  • Clive Bryan, Chris Cook, Sandra Carter – Housing Officers
  • Steve Hodge, Becky White – Housing Assistants
  • Gemma Buckley – Housing Officer Supporting Living
  • Joanna Crake – Housing Assistant Supported Living
  • James Membrey – Housing Revenue Assistant

Property Services team

  • Paul Sharpington – Manager Property Services
  • Laura McKellar – Planned Maintenance Surveyor
  • David Slattery – Property Surveyor
  • Demie Manser – Senior Administrator
  • Chase Phillips, Sharna Long – Property Administrators

Client and tenant involvement

The Client and Tenant Involvement Lead ensures that the voices of clients and tenants are heard and reflected in how Southdown is run. The role supports services to develop meaningful ways of involving people, shares best practice, and helps turn feedback into real improvements.

By identifying themes, gathering insights, and championing lived experience, the role makes sure involvement is more than just a conversation it leads to change.

If you are a Southdown client or tenant and wish to get involved, email us at: CT@southdown.org

Rebecca Sharma – Client and Tenant Involvement Lead at Southdown

Get in touch

We want to hear from you. Whether you would like to report a repair, make a complaint or provide feedback, please get in touch.

To know how well we are doing as a landlord, we need real and honest feedback. There are a number of ways you can do this including: Repair Satisfaction Cards, Feedback Cards, Tenant Forums, Tenant Satisfaction Surveys and through our tenant involvement activities.

You can also just give us a call on 01273 405 800 or send us an email at housing@southdown.org.