Community Connectors (East Sussex)
Community Connectors is a Social Prescribing service, working in partnership with GP Practices across Hastings & Rother, and Eastbourne, Seaford & Hailsham, supporting you to improve your health and wellbeing. We help you to develop personalised and practical solutions to everyday issues.
Coronavirus (COVID-19) Statement
A message to our clients:
During these uncertain times we would like to reassure you that we are still operating and are here to support you.
“During these unprecedented and rapidly changing times, the health and wellbeing of our staff, clients and wider local communities, is at the very forefront of our plans to respond to the coronavirus public health major incident.” - Neil Blanchard, Chief Executive - Southdown
We will be adhering to the social distancing advice set out by the government. This means that we will be offering telephone support rather than face-to-face support until further notice.
If you are a current client of this service, your worker will be in regular contact with you by telephone.
Please visit the NHS website for the latest advice on what to do if you think you might be infected or at risk, and how you can prevent the spread of coronavirus.
Click here to read the latest message from Southdown’s Chief Executive.
We would like to wish you and your family well and we will update this page when our telephone support model changes.
Information for referrers:
At this stage of the Covid-19 pandemic, Community Connectors is still taking referrals and processing these in the usual way.
All our staff are equipped to work remotely and those who are available to work, will continue to provide support. The majority of support will be delivered via telephone, email, messaging and other electronic means.
Where face-to-face support is absolutely essential, in agreement with managers, staff will endeavour to provide this, whilst following stringent social distancing and infection control measures.
All face-to-face meetings, both external and internal have been cancelled, in line with government guidance, but all working staff are contactable via email and phone as per usual.
This is an evolving situation and we will adapt to emerging need as this develops, and keep you updated on our service offer and operation.
In the meantime, if you have any urgent questions about your support, or have a new enquiry about our service, please contact Kirstie Addleton by calling 07787 296014 or emailing email@example.com
What is Social Prescribing?
There are times when we all need support to address life’s challenges. Knowing how to access available support locally can make a big difference. Social Prescribing helps you to explore services, groups and activities that can support you to improve your health and emotional wellbeing. Addressing difficult issues needs extra time and support...
Our team of Community Navigators can help by:
- Giving you the time to explore and identify what is important for your health and wellbeing and the issues you’d like to address
- Providing support and encouragement to connect to services, groups and activities that can help
- We can speak with you on the phone or meet face-to-face. And, we will work with you to create a personalised plan to help you to connect with services in your community.
Areas we can support you to connect with include:
- Healthy lifestyles and active lives
- Arts, music, outdoors and creativity
- Befriending, counselling and other support groups
- Housing, benefits and financial support and advice
- Employment, training and volunteering
- Education and learning
- Getting involved in local groups and activities
- Accessing specialist services and support
Our Community Navigators are:
- Someone you can talk to confidentially
- Someone who is practical, helpful and who will not judge you
- Someone who can help you decide what you’d like to do to improve your health and wellbeing
- Someone who can find you support and activities that will suit you
- Someone who can give you support along the way
Am I eligible?
How do I access the service?
Where can I meet a Community Navigator?
We currently run clinics in a range of GP practices and Communty Centres (by appointment only). Click link to view locations: Community Connectors Social Prescribing Clinics - Jan 2020.docx.pdf
“I would like to say 'big shout out' to the Navigator and this amazing service. Every session she has listened, found me support in various ways and been a professional at all times. I seriously doubt whether I or anyone else I know could do this. Whether I was up or down, had a good or hard week, she listened, gave me a different outlook and ideas on how I could help myself. It has made such a difference to me since my very first meeting. I was lost but now am fighting back to wellness. I won't give up. So...Thank You” - Client
As a client of Community Connectors, once we have worked together to identify your priority needs for your wellbeing, if you need support to help you access a service or activity in your local community, we can match you with a Buddy Volunteer who can support you to attend.
If you are a student of the Sussex Recovery College (East Sussex Campus), we also have Buddy Volunteers who can support you to attend a course.
Buddy Volunteers are selected and trained to ensure that they have the skills and knowledge necessary to support people who might be daunted by some of the obstacles they face when accessing things in the community.
For example, your Buddy Volunteer might:
- Help you access public transport
- Provide peer support to you if you are isolated or lack support and confidence
- Ring you in advance to remind you of appointments and help you to be motivated to attend your appointments/courses
- Signpost you to other organisations/services that might help you
In time, it is hoped that you will gain more confidence and skills to enable you to independently access community resources in the future.
“I would like to thank everyone involved in this service for helping me get to a new course when my confidence was very low. The volunteer allocated to me was wonderful and friendly and I don’t think I could have done any of it without your help. Thank you. I would definitely recommend, brilliant service, a very happy client” - Buddy Scheme Client
Becoming a Buddy - Maybe you’d like to become a Buddy Volunteer and support others?
Volunteering and helping others can reduce stress, combat depression, keep you mentally stimulated and provide you with a sense of purpose. If you have 3-4 hours a week to spare you could join our Buddy Scheme and:
- Become part of a fun, committed and friendly team
- Receive comprehensive training and support to help develop new skills and enhance existing skill
- Gain knowledge of the groups, activities and services in your local community and at the Sussex Recovery College
- Have the opportunity to make a positive difference to someone’s life
Our Outreach Coordinator recruits, trains and supports volunteers for the Buddy Scheme. Once trained, you’ll be matched with clients to support them as outlined in the Buddy Scheme details above.
“After going with me for a couple of weeks, the student managed to go to the course on her own this week, she was so pleased with herself it’s lovely and I’m thrilled” - Buddy Volunteer
Free Mental Health Review / Physical Health Checks
Improving physical healthcare for people living with severe mental illness (SMI)
We know that physical health is important and has a great impact on your mental health and how you feel. We want to help you better understand your health and get help to improve and manage it.
Do you have a mental illness such as bi-polar, schizophrenia, severe depression or another psychotic disorder? If so, you may be entitled to a free health review with your GP that brings all of your mental and physical health together in one place. This can look at things you want to improve, things you struggle with and things you want more information and support with.
Our friendly team can offer you support to access a health review with your GP and to understand the outcomes from your review. We can support you before and afterwards to better understand your mental and physical health and can offer peer support from Buddy Volunteers to help you attend the Health Review at your GP.
These are some of the areas that are covered in the Physical Health Check that we can support with:
- High Blood pressure
- Teeth and mouth hygiene
- Being active
- Losing weight
- Sexual health
- Social support
- Mental Health support
- Enjoyable activities
For more information, please contact us using the details at the bottom of this page.
Connect Well at Marlborough House, St Leonards-on-Sea