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Service Type: Housing Support
Service Location: Brighton and Hove

Transition & Resettlement Service

Contact Details

Ellie Kinnell - Team Manager

07974 673037

Contact Details

Lindsay Jordan - Team Manager

07977 198556

About the service

The Transition & Resettlement Service supports people to transition and successfully settle into independent accommodation.

The service is funded by Brighton & Hove City Council and forms part of the Next Steps Strategy, to help ensure some of the most vulnerable people in society continue to have a roof over their heads and are helped into long term accommodation.

The service is available to adults who are transitioning from rough sleeping/homelessness, mental health supported accommodation, emergency accommodation or former clients who are struggling to live independently and sustain a tenancy.

How the service works

The service is delivered across three phases of support using a goal orientated, flexible and trauma informed approach:

  • Transition: Planning and preparing for the move and securing a tenancy offer
  • Resettlement: Support with the move and to settle into the new home
  • Sustainment: Thriving within the new home and retaining the tenancy

Support also focusses on areas such as:

  • Health and wellbeing
  • Social connections
  • Skills and occupation
  • Culture and community


The service is available to adults who require support to transition into an independent tenancy from:

  • supported accommodation for homeless adults or young people
  • mental health supported accommodation
  • emergency accommodation
  • rough sleeping


  • have been referred for a private rented sector accommodation scheme and requires support to manage an independent tenancy
  • are experiencing issues living in independent accommodation and have been a former client of the service

Additional support offer for people under mental health services

We have an additional offer of support for people specifically under specialist and secondary mental health services with housing support needs.

The service is aimed at people aged 18+ who need housing support to manage their own accommodation or prevent homelessness. We can offer support with planning a move and resettlement into new accommodation. For people who are homeless or in commissioned supported accommodation, we can also offer support with accessing independent accommodation.

If you are a professional and would like to find out more about this new support offer, please see our Additional Support Offer and FAQ documents in the ‘Downloads’ section at the bottom of this page.

How to access

Referrals can be made by supported accommodation providers, emergency accommodation providers and Brighton & Hove Housing Options Team.

If you would like to discuss making a referral please contact one of our Team Managers: Ellie Kinnell or Lindsay Jordan (contact details at the top of this page).

We have planned a series of online drop-in sessions for professionals to come and find out more about the service and ask any questions. Please get in touch to find out more.

Returning clients

If you have previously been a client of the Transition & Resettlement Service and require additional support, please contact one of our Team Managers: Ellie Kinnell or Lindsay Jordan (contact details at the top of this page).