Tenants’ Annual Report 2024-25

Posted on 24 October 2025

Jim Aspdin, our Director of Housing & Assets, proudly shares our Tenants’ Annual Report for 2024-25.

“At Southdown, providing quality homes is about helping people feel safe, respected and supported in their communities.

As a housing association and registered provider, Southdown has responsibilities to meet clear legal and ethical standards. These exist to make sure tenants are treated fairly, listened to, and supported to live well in their homes.

Earlier this year, Southdown shared the results of the Tenant Satisfaction Measures survey. Nearly nine in ten tenants said they are satisfied with Southdown as their landlord. The survey also highlighted where more needs to be done, including contributions to neighbourhoods and responses to anti social behaviour.

This report shares what has been heard, what is already changing, and where further improvement is planned. It also reflects a commitment to strengthening how feedback is gathered and acted on.

Thank you to everyone who shared their views. Your feedback helps Southdown continue to improve.”

Take a look at our Tenants’ Annual Report 2024-25 here. or download it using the button below.

Our Tenant Satisfaction Measures report can be viewed here or using the button below.