Pale green pattered background with text that reads Staying Well Eastbourne. Also has the Southdown logo.
Service Type: Mental Health and Employment Support
Service Location: East Sussex

Staying Well Eastbourne

About the service

Staying Well Space is an out-of-hours mental health crisis prevention service, provided at Southdown’s Eastbourne Wellbeing Centre.

The service supports people aged 16 or over who feel they aren’t able to cope or are headed towards a crisis point.

Open 7 days a week, 365 days a year, the service provides psychosocial support and crisis prevention planning. We support people to build a crisis plan and increase resilience and coping skills to support their own recovery.

Staying Well is provided by Southdown, in partnership with the Sussex Partnership NHS Foundation Trust.

What support is available?

If you need urgent mental health support, outside of normal working hours, Staying Well is here for you, providing help and advice in a relaxed, friendly and safe environment. We primarily offer face-to-face support but if you are unable to physically attend the building we can provide phone or video call support as an alternative.

Our team of Recovery Advisors are on-hand to provide non-judgmental support tailored to your needs; whether that’s simply listening or providing more in-depth support.

Am I eligible?

The service is free and available to adults people aged 16 or over with urgent mental health support needs living across East Sussex.

How do I access support?

Please note, the Eastbourne service is not a walk-in service and requires a referral first.

You can contact the service directly to self-refer for support if you feel you aren’t able to cope or feel you are headed towards a crisis point. To make an online referral for yourself or on behalf of an individual, please click here.

The Staying Well team review referrals at the beginning of each shift and aim to make contact with you within 24 hours.

Urgent referrals to the service can be made by calling 0800 0236475 during the opening times listed below.

Please note that the Eastbourne service will be open most days in December, with the exception of the following due to staff availability: full closure on Monday 11th, Monday 18th, and Friday 29th. The service will be offering telephone support only on Thursday 7th, Saturday 23rd, and Wednesday 27th. 

Finding us and getting in touch

We are open:

Weekdays – 4pm to 10.30pm
Weekends – 3pm to 10.30pm

Telephone (Freephone): 0800 023 6475, choose option #1
Email (enquiries only):
Address: Eastbourne Wellbeing Centre, Suites 1&2, The Printworks, 20 Wharf Road, Eastbourne, BN21 3AW

Inclusivity for all

We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and person-centred approach, by listening to your experience and providing meaningful support, information and advice according to your needs.