Staying Well Space
About the service
The Staying Well Space (SWS) is an out-of-hours mental health crisis prevention service, provided at The Wellbeing Hub at Preston Park in Brighton and our Eastbourne and Hastings (St Leonards-On-Sea) Wellbeing Centres.
Open 7 days a week, 365 days a year, the Staying Well service provides psychosocial support and crisis prevention planning. This includes proactively contacting clients who have been referred or self-referred to the service to build crisis plans together, increasing resilience and coping skills.
Individuals can also phone the service directly to self-refer for support when they feel they aren’t able to cope or feel they are headed towards a crisis point.
The Brighton service enhances the current mental health and wellbeing services delivered under the UOK Brighton & Hove network across the city.
The East Sussex services are provided by Southdown, in partnership with the Sussex Partnership NHS Foundation Trust and is part of a network of mental health recovery support across the county, called the East Sussex Community Network.
What support is available?
If you need urgent mental health support, outside of normal working hours, the Staying Well Space is here for you. Get help and advice in a relaxed, friendly and safe environment. We primarily offer face-to-face support but if you are unable to physically access the building due to travel limitations we can provide phone or video call support as an alternative.
Our team of Recovery Advisors are on-hand to provide non-judgmental support tailored to your needs; whether that’s simply listening or providing more in-depth support. Peer Support Workers (people with lived experience of mental health challenges) are also available to talk to.
The support we provide is based on the ‘Five Ways to Wellbeing’ – connect, take notice, keep learning, be active and give. These steps give people the tools they need to take real control.
Am I eligible?
The service is free and available to adults* with urgent mental health support needs living across East Sussex (*aged 16 and over) and Brighton and Hove (*aged 18 and over).
How do I access support?
Please note, the service is not a drop-in service and requires a referral first – please see the ‘Referrals’ section below to complete a referral form. Urgent referrals to the service can be made by calling 0800 0236475 during the opening times listed below, by location.
Support is provided from three locations:
Brighton
Opening hours:
Weekdays – 5.30pm to 10.30pm
Weekends – 3.30pm to 10.30pm
Telephone (Freephone): 0800 023 6475, choose option #3
Email: stayingwell.brighton@southdown.org
Address: The Wellbeing Hub at Preston Park, 18 Preston Park Avenue, Brighton, BN1 6HL
Eastbourne
Opening hours:
Weekdays – 4pm to 10.30pm
Weekends – 3pm to 10.30pm
Telephone (Freephone): 0800 023 6475, choose option #1
Email: stayingwell.eastbourne@southdown.org
Address: Eastbourne Wellbeing Centre, Suites 1&2, The Printworks, 20 Wharf Road, Eastbourne, BN21 3AW
Please note that the Eastbourne service will be open most days in June, with the exception of the following dates due to staff availability: Thursday 1st, Saturday 3rd, Tuesday 6th, Friday 16th, Saturday 24th and Tuesday 27th. The service will be open every other day offering both Face-to-Face and virtual support.
Hastings (St Leonards-On-Sea)
Opening hours:
Weekdays – 4pm to 10.30pm
Weekends – 3pm to 10.30pm
Telephone (Freephone): 0800 023 6475, choose option #2
Email: stayingwell.hastings@southdown.org
Address: St Leonards-On-Sea Wellbeing Centre, Carisbrooke House, Stockleigh Road, Hastings, TN38 0JP
Please note that the Hastings service will be open most days in June, with the exception of the following dates due to staff availability: Saturday 3rd, 10th and 24th. The service will be open every other day offering both Face-to-Face and virtual support.
Referrals
Individuals can contact the service directly to self-refer for support when they feel they aren’t able to cope or feel they are headed towards a crisis point.
To make an online referral now for yourself or on behalf of an individual, please click on the link below for your nearest Staying Well service:
An Easy Read version of our referral form is also available to download by clicking here.
Urgent referrals to the service can be made by calling 0800 0236475 during the opening times listed above, by location.
