Staying Well Hastings
About the service
Staying Well Space is a same day, out-of-hours service for people aged 18 or over experiencing mental distress or requiring crisis support.
Staying Well is provided by Southdown in partnership with the Sussex Partnership NHS Foundation Trust.
The Hastings service enhances the current mental health and wellbeing services delivered under the UOK East Sussex network. It is also one of five Staying Well services provided across Sussex.
Please note: We will display service updates in a pink box at the top of this page.
What support is available?
Our safe space café provides a relaxed environment where you can gain peer and social support, to help you build skills to support your own recovery. Peer Support Workers (people with lived experience of mental health challenges) are also available to chat with. We primarily offer face-to-face support: however, if you are unable to attend in person, we can provide support via video call using Attend Anywhere or by telephone as an alternative.
Our team are on-hand to provide non-judgmental support tailored to your needs, and aim to support you to reduce emotional and psychological distress.
Am I eligible?
The service is free and available to people aged 18 or over with urgent mental health support needs living across East Sussex.
Our service is not suitable to support adults with dementia, or children and adolescents under the age of 18.
How do I access support?
Please note, the Hastings service is not a walk-in service.
You can access same day support by calling us on the Telephone (Freephone): 0800 023 6475, choose option #2
Alternatively, you can complete an online referral for yourself or on behalf of an individual. Please click here for our online referral form.
Please note: There may be times when due to staffing or service capacity we may not be able to offer a same day service, we can advise you of our availability by telephone. We will also display service updates in a pink box at the top of this page.
An Easy Read version of our referral form is also available to download from the ‘Downloads’ section at the bottom of this page.
Urgent referrals to the service can be made by calling 0800 023 6475 choose option #2, during the opening times listed below.
Finding us and getting in touch
We are open:
- Weekdays – 4pm to 10.30pm We are closed on Wednesdays
- Weekends – 3pm to 10.30pm We are closed on Saturdays
NB: Any changes to our opening hours will be shared in the box at the top of this page.
Telephone (Freephone): 0800 023 6475, choose option #2
Email: stayingwell.hastings@southdown.org
Address: St Leonards-On-Sea Wellbeing Centre, Carisbrooke House, Stockleigh Road, Hastings, TN38 0JP
Inclusivity for all
We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and person-centred approach, by listening to your experience and providing meaningful support, information and advice according to your needs.
