Staying Well Hastings
Service Updates
The walk-in option will not be available on Sunday 17th May. Clients wishing to use the service are asked to call ahead before attending. Apologies for any inconvenience this may cause and thank you for understanding.
Online Groups
Staying Well Hastings is running a short pilot for online groups with a view to providing this as an additional once weekly offer for our clients.
The sessions will be focused on understanding and learning tools to help manage emotional regulation. These may be techniques that are new to you or ones you have previously learned and want to revisit. The aim of the Groups is to provide clients with a range of skills to help general well being and crisis management. You don’t need to have attended groups in the past or have any experience of using mental health management tools.
The online sessions are on a drop-in basis, meaning they can’t be pre-booked and each sessions has 12 places available on a first come, first serve basis. Group will be delievered on the following dates:
- Grounding Techniques – Friday 1st May, 5-6pm
- Coping in a Crisis – Tuesday 5th May, 5-6pm
- Challenging Unhelpful Thinking – Monday 11th May, 5-6pm Thursday 21st May, 5-6pm
- Steps to Wellbeing – Monday 18th May, 5-6pm
Groups can be accessed via Attend Anywhere through the following link:
https://nhs.vc/staying-well-services-sussex-group
An IT Guide to Attend Anywhere: https://england.nhs.attendanywhere.com/makingcalls & https://england.nhs.attendanywhere.com/troubleshooting
We look forward to seeing you there 😊
About the service
Staying Well Space is a out-of-hours walk-in service for people aged 18 or over experiencing mental distress or requiring crisis support.
Open 7 days a week, 365 days a year, the service provides psychosocial support within a safe, supportive and therapeutic environment.
Staying Well is provided by Southdown in partnership with the Sussex Partnership NHS Foundation Trust.
The Hastings service enhances the current mental health and wellbeing services delivered under the UOK East Sussex network. It is also one of five Staying Well services provided across Sussex.
Please note: We will display service updates in a pink box at the top of this page.
What support is available?
Our safe space café provides a relaxed environment where you can gain peer and social support, to help you build skills to support your own recovery. Peer Support Workers (people with lived experience of mental health challenges) are also available to chat with.
Our team are on-hand to provide non-judgmental support tailored to your needs, whether that’s simply listening or supporting you to reduce emotional and psychological distress.
We primarily offer face-to-face support: however, if you are unable to attend in person, we can provide support via video call using ‘Attend Anywhere’ or by telephone as an alternative.
Am I eligible?
The service is free and available to people aged 18 or over with urgent mental health support needs living across East Sussex.
Our service is not suitable to support adults with dementia, or children and adolescents under the age of 18.
How do I access support?
Support can be accessed by attending the service in person at St Leonards-On-Sea Wellbeing Centre, Carisbrooke House, Stockleigh Road, Hastings, TN38 0JP
You can also give us a call before you visit, so we can answer any questions and discuss any additional support needs you may have. Telephone (Freephone): 0800 023 6475, choose option #2
Whilst a referral isn’t necessary, you can complete an online referral for yourself or on behalf of an individual here. Please click here for our online referral form.
Please note: There may be times when due to staffing we may not be able to offer walk-ins. If this happens, we’ll let people know via the ‘Service Updates’ box at the top of this page. We’ll also share information about alternative ways you can get help.
An Easy Read version of our referral form is also available to download from the ‘Downloads’ section at the bottom of this page.
Finding us and getting in touch
We are open:
- Weekdays – 5pm to 10.30pm
- Weekends – 3pm to 10.30pm
NB: Any changes to our opening hours will be shared in the box at the top of this page.
Telephone (Freephone): 0800 023 6475, choose option #2
Email: stayingwell.hastings@southdown.org
Address: St Leonards-On-Sea Wellbeing Centre, Carisbrooke House, Stockleigh Road, Hastings, TN38 0JP
Inclusivity for all
We are a Neurodivergent, LGBTQ+, class, race, age and disability friendly service. We are committed to learning and striving toward a more inclusive and person-centred approach, by listening to your experience and providing meaningful support, information and advice according to your needs.
